Customer Relationship Management

Personalize your customers' buying experience with:

• Customer-specific pricing
• Customer-specific part numbers, points and rebate programs
• Customer-specific print styles

User-defined personalization tools allow you to:

• Create your own custom reports
• Tailor your views
• Define your own screens
• Customize documents

Manipulate your database:

• Answer customer questions on the spot - with instant access to complete order history records for each customer
• Effectively manage your database of customers, prospects and contacts across your organization by tracking customer activity through a single source
• Develop targeted marketing campaigns for both customers and prospects - segmented by classifications included in your database (e.g., SIC codes, sales source, etc)