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Silk Business Management System

A full ERP system designed by Activant Silk Systems.
Questions about Silk Business Management System? Call (800) 827-1151 and talk to a software expert now.

The Silk Business Management System is a software package designed to provide the retail, distribution and service industries with an integrated information system solution:

SALES MANAGEMENT:

  • Point-Of-Sale
  • Order Processing
  • Credit Management
  • Inventory Control
  • Multi-level Kits Processing
  • Purchase Order Processing
  • Vendor Catalog
  • Rental Management

OPERATIONS MANAGEMENT:

  • Serial Number Management
  • Warranty Tracking
  • Service Dispatch
  • Fleet Management
  • Work Order Processing
  • Service Contract Management
  • Membership Patronage Programs
  • Commission Reporting

FINANCIAL MANAGEMENT:

  • Sales Analysis
  • Time Management
  • Accounts Receivable
  • Accounts Payable
  • General Ledger
  • Financial Reporting
  • Asset Management
  • Payroll

DATA MANAGEMENT:

  • Bar Coding & Labeling
  • EDI Communications
  • Multi-branch Data Polling
  • Document Archiving
  • Fax & Email Integration
  • Electronic Cataloguing
  • Report Generator
  • Internet E-commerce

Accounts Payable

Keeps complete vendor records. Prints trial balance and cash requirement reports. Allows automatic payment delay based on due dates and helps collect maximum discounts available. Accepts flexible and partial payments. Interfaces to G/L. Has complete check reconciliation, recording all checks including payroll. Quick check printing accommodates all vendors, even those not recorded in the system.

Accounts Receivable

Complete customer management. Integrates with order entry/POS to check credit limits and overdue accounts before order processing. Tracks payments, sales, finance charges and adjustments. Powerful trial balance reporting lets companies manage their money more effectively.

General Ledger

Flexible and powerful, the G/L is fully integrated with other modules. An easy to use report writer allows numerous financial statement formats. True multi-company capabilities with up to one thousand profit centers.

Inventory Control

Allows up to 12 price levels, including quantity discounts. Maintains 3 units of measure. Maintains multiple locations. Comprehensive stock transfer and bill of materials processing. Cross reference codes and bar codes make access quick and easy. Date sensitive physical counts minimize work interruptions.

Order Entry

Order processing is very fast and efficient. Integrates with all relevant modules, e.g A/R, Inventory, G/L, etc. Incorporates bar code scanners, display bars, cash drawers, as well as on line credit/debit card and check verification. Full credit checking for overdue or over limit accounts. Easy price and multi-location lookups, essential for maintaining high service levels. Multiple currency maintenance allows you to maintain foreign accounts in their native currency. Other features include multiple shipping locations or job sites, multiple sales locations with independent inventories, lost sales tracking, bad check tracking, leasing, back order maintenance, multiple payment terms and free form comments on invoices.

Payroll

Keeps employees history for ROE’s, T4’s, vacation pay, etc. Handles salaried, hourly, and daily employees, with weekly, bi-weekly, monthly, semi-monthly or 13 periods. Comprehensive reporting capability.

Point of Sale

Order processing is very fast and efficient. Integrates with all relevant modules, e.g A/R, Inventory, G/L, etc. Incorporates bar code scanners, display bars, cash drawers, as well as on line credit/debit card and check verification. Full credit checking for overdue or over limit accounts. Easy price and multi-location lookups, essential for maintaining high service levels. Multiple currency maintenance allows you to maintain foreign accounts in their native currency. Other features include multiple shipping locations or job sites, multiple sales locations with independent inventories, lost sales tracking, bad check tracking, leasing, back order maintenance, multiple payment terms and free form comments on invoices.

Purchase Order

Automatically generates purchase orders based on current inventory levels, along with min and max levels. Handles multi-location orders, incomplete orders or over-shipments. Full vendor cataloguing allows complete compatibility with your vendors. Utilizes EDI - sends P/O’s by modem, then dials in and retrieves P/O’s and invoices. Multi-currency capability. Creates P/O’s using vendor’s currency and inventory codes.

Rental Management

Provides quick access to rental inventory showing the status of each piece of equipment. Monitor efficiency (rental hours vs. available hours) and profitability of each piece of rental equipment. Quick lookups for equipment status, e.g. available, reserved, rented, overdue, etc. Handles reservations, rental contracts and efficient invoicing.

Sales Analysis

A powerful tool to help your business. This is an advanced reporting database, integrated with POS/Order Entry, Purchase Order, Service, and Inventory. Reports can be generated by date, inventory item, category, customer, salesman, or combination of all of the above. Sales can be analyzed over periods of one day or up to 5 years. Prints gross margins for inventory items and customers, as well as tax reports. On screen graphs will give you a quick sales review.

Service Dispatch

Complete tracking of serialized items, both prior to being sold and after. Designed for equipment service companies or companies with service departments. Automatically creates work orders and monitors warranty dates. Tracks status and service history by date, customer, product line, complaint, service contract, and tech. It monitors the profitability and efficiency of your service department. Tracks response times, labor, and parts.

Work Order

Complete tracking of serialized items, both prior to being sold and after. Designed for equipment service companies or companies with service departments. Automatically creates work orders and monitors warranty dates. Tracks status and service history by date, customer, product line, complaint, service contract, and tech. It monitors the profitability and efficiency of your service department. Tracks response times, labor, and parts.

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