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By providing customers with real time information on orders, inventory and services, the AccellosOne Enterprise 3PL platform helps you drive down the cost of customer service while improving customer experience and retention.
The client visibility portal provides your customers real-time inventory levels, product history (including any “point in time” snapshots), inbound and outbound histories, and item master information all with filtering and drill down capabilities that your customers expect from rich internet applications.
The client portal also contains the ability for your customers to automatically schedule queries by email and have the results sent in Excel format at any predetermined frequency to any recipients (avoiding the need to repeatedly return to the portal). Additionally, Accellos’ web portal provides full image retrieval of any document produced in your clients customized workflow process and is automatically linked to the related transaction, including invoices.
Key features of the client visibility portal include:
"Customer Visability" is part of the Accellos One 3PL line of products, developed by Accellos.