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The Customer Information System is a centralized and integrated Cash Receipts-based collection of applications designed to simplify CIS management and increase efficiency.
Automatically Generate Collections - Attach an Accounts Receivable account to a Utility Billing fee code to automatically debit the account when the fee is assessed.
Refund Through Accounts Payable - Automatically generate Accounts Payable invoices when processing Utility Billing refunds.
Receive Payments - Quickly and Easily process Utility Billing payments and deposits.
Process New and Final Billings - Use the Clearing House direct debit features to quickly and easily process new and final billing transactions on Utility Billing accounts.
Generate Recurring Work Orders - Automatically trigger a work order at any point in the Utility Billing service request process.
Generate Service Requests - Automatically generate a Utility billing service request when you process an issue that requires a technician’s attention.
Receive Payments Online - Provide your customers with 24-hour web-based access to online billing and payment services.
Import/Export Meter Read Data - Seemlessly export read sequences to a handheld device and then import meter read data for processing.
Track Customer/Property Records - Update and track your customer and property details directly from the Utility Billing module.
Certify Citizen Addresses - Confirm citizen addresses are correct and take advantage of USPS bulk postage discounts.
Track Financial Data - Track Utility Billing financial information by attaching General Ledger accounts to fee codes and service rates.
"Utility Billing" is part of the Financial Suite line of products, developed by Accela.