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Customer Information System is a centralized and integrated Cash Receipts-based collection of applications designed to simplify CIS management and increase efficiency.

Generate Invoices - Automatically generate an Accounts Receivable invoice when you resolve an issue that results in a fee assessment.

Track Customer Issues - Ensure accountability to your constituents by attaching your issues to existing customer accounts.

Maintain Property Records - Track and report on problem properties by attaching issues to specific city lots.

Track Internal User Issues - Use the powerful issue tracking features to develop detailed internal organizational histories.

Generate Service Requests - Automatically generate a Utility Billing service request when you process an issue that requires a technician’s attention.

Generate Estimates - Automatically generate a Work Order estimate when you complete an issue step that requires a work order.

Other Applications

The following applications are designed to work hand-in-hand with Code & Contact Management:

"Code & Contact Management" is part of the Financial Suite line of products, developed by Accela.