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Don’t make the mistake of thinking potential clients will call back. If you don’t answer your phone, clients will call another attorney who will.

As the old saying goes, you only have one opportunity to make a good first impression. For law firms, answering the phone is your first chance to start building a positive relationship with potential clients. If you fail to answer your phone, prospects will call another attorney who will.

Never miss an important message

Just like the days of carbon paper, fax machines and dusty libraries, phone message slips are long gone.

Unlike other programs, AbacusLaw includes a Call Manager to track and access your messages to help ensure clients receive a prompt response.

  • Take phone messages for unavailable colleagues.
  • Link messages to any client or matter with just a click. All messages are automatically archived.
  • Take unlimited notes on-screen for incoming and outgoing calls.
  • Send instant messages to colleagues to ask if they want to take a call (“Jane Smith’s holding on line 2…should I take a message or have her wait?”)

Only AbacusLaw offers MessageSlips™, a built-in employee only instant messaging system.

Messages written on post-it notes are likely to be lost. Don’t risk losing or forgetting important information. AbacusLaw MessageSlips™ works like your favorite instant messaging program to help you communicate with your colleagues.

  • Improve productivity: MessageSlips™ is limited to only AbacusLaw users so employees can’t converse with friends and family.
  • Increase communication: See who is currently in the office and immediately send and receive text messages with all other users.
  • Stay organized: Create notes from important messages to be saved to matter and client files.
  • Don’t lose messages: Send colleagues messages who are out of the office and even schedule call back reminders.

Other Applications

The following applications are designed to work hand-in-hand with Messaging:

"Messaging" is part of the AbacusLaw line of products, developed by Abacus Data Systems, Inc..